How do you lower your internet bill?
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Who Has Leverage: Who has leverage when your promo ends?
You, if you're willing to cancel: retention teams have better offers. Providers keep retention discounts for people who say they'll leave. Source: Wikipedia – Customer retention
The Best Move: Best move?
Ask for the cancellation/retention department with a competitor's price. Retention reps often have authority front-line agents don't. Source: Wikipedia – Customer retention
The Trap: Trap?
Bluffing to cancel when there's no other provider. Leverage needs a real alternative. Source: Harvard PON – BATNA