⚡ Industry X-Ray

Business Models

How does a dating app make money?

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The Secret: What do dating apps mostly charge for?

Visibility and shortcuts: boosts, likes, seeing who liked you. The free app builds the crowd; a minority of payers buy subscriptions and add-ons that make them more visible or save time. Source: Match Group 10-K

Why They Stay: Why do users keep swiping for months?

Intermittent rewards: an occasional match keeps hope alive. Unpredictable rewards are powerful habit-formers, the same mechanism behind slot machines. Source: Wikipedia – Reinforcement (variable ratio schedules)

Why They Leave: What's the paradox of a dating app's churn?

Success means the customer leaves. A happy couple deletes the app. That's why apps run several brands and lean on word of mouth from people who left happy. Source: Hinge – 'designed to be deleted'

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